1. From eways' header click on French or English or click on the Account menu, then hover the My Account tab and select option Edit My Profile.

   

2. From the General Information section, select your Preferred Language.

   

3. Click on Save in the upper or lower right corner of the page.

1. Click on the Account menu, then hover the My Account tab and select option Edit My Profile.

   

2. From the Settings section, make sure the Send order confirmation by email option is set to Yes.

   

3. In the General Information section, verify that the Email address defined in your profile is correct.

   

   • You may also want to make sure that your spam filter is not blocking e-mail messages from addresses ending with staples.com.

4. If you specify a Secondary Email Address, note that only order confirmation notifications will also be sent to this address.

   • No other type of email notification will be sent to this address. For example, password reset, group order notice, etc,

An activation code is used to start the new account creation process and place your first order. At any time during this process, you can click on the Return to Cart button to open your shopping cart and build your order. Any information already entered is automatically saved.

This process is only done once. When your account is set-up, your User ID will link to it automatically.

1. Company Information
   • Give us some information about your organization.
   • If you are already a Staples Professional customer but haven't been set-up to order on eway, enter your Account Number to keep your account set-up, pricing and history once on eway.
2. Billing Information
   • The address is taken from the previous screen but can be edited if needed.
   • Specify your P.O. requirements.
   • The Cost Centre field can contain your internal identification reference.
   • Choose the payment option for this order. Depending on the activation code configuration, all payment options may not be available.
   • You must also download a credit application form. The form must be filled out, signed and faxed to Staples Professional.
3. User Information
   • Enter the contact information for the eway user.
4. Sign In Information
   • The User ID is the email address entered in the previous screen by default, but it can be changed to something else.
   • Choose a password that is between 7 and 15 alphanumeric characters long. It can't be the same as the User ID.
   • Confirm the password by entering it again.
5. Checkout Information
   • Review and edit all the information you entered in the previous screens, except for your password.
   • To ensure the security of your information, if you correct the credit card information, regardless which field you modify, the complete credit card number must be entered again.
   • Click on Submit Order to send the order and the new account request to Staples Professional.
6. Confirmation
   • Your eway order number is shown at the top of this page.
   • If your new account is to be part of the Plus or Premium membership programs, read the terms and conditions related to these programs and check the confirmation box.
   • Click on Continue to go to the Home page.

In most cases, your account will be created and your order shipped within 1 business day. You may not place a new order while your request is being processed.